Shopify is always evolving, with new features and updates rolling out regularly to help retailers stay ahead—but keeping up shouldn't be a chore. That's why this hub tracks every POS update and relevant Shopify changes in one place.
Every two weeks, Shopify releases an updated POS version and this post is refreshed to highlight what's new. If you have multiple retail locations, it's best practice to use an MDM (Mobile Device Management) to manage app versions, and to test each new release on a few devices before rolling it out to all stores. To see previous months' updates, scroll to the bottom of this post.
Updates in POS version 11.12
Updates in POS version 11.12 (Aug 10, 2026 release date)
Exchange prompt on the return screen
What changed: Staff now see a callout on the return item selection screen prompting staff to add exchange items. Adding an exchange at this point in the flow was already possible, but now the screen surfaces a prompt more clearly on the screen where they are already working.
Access: Automatically available in POS v11.12. No setup required.
Duplicate payment methods grouped in the refund cart
What changed: When refunding an order that was paid with more than one payment method, duplicate payment methods are now grounded into a single line in the cart. Previously, an order paid with the same method more than once - two separate card taps, or a gift card applied twice - showed each as its own entry, making it harder for staff to see how much was actually on each method. Grouping duplicates gives staff one clear number per payment method, so they can confirm the refund is going where it should before completing it.
Access: Automatically available in POS v11.12. No setup required.
See past updates
